ATR has a 30 day hardware warranty on all equipment sold through
ATRstore.com. This does not included items that might have been
sold on eBay, please reference the eBay auction and see warranty
We accept returns on items that are under our 30 day hardware
warranty. We will attempt to replace the item for you. If we are
unable to replace the item, refunds are of the total amount of the
item. No shipping charges will be refunded unless it is our error.
Shipping is NEVER included on a refund.
Please understand that once an item has been received it must be first
inspected. Once the item passes inspection, a refund will be
submitted to our accounting department then given to the buyer.
Please allow up to 30 days for RMA's to be processed.
ATR does not cover any damage done during shipping under the hardware
All RMA orders should be emailed to
*Returns on non-defective equipment are subject to a 20% restocking